Who we work with

A B2B operational partner, not a booking platform.

We work exclusively with organisations that carry responsibility for someone's journey. Each type of partner needs something slightly different from us, and we adjust accordingly.

Assistance Companies Travel Insurers Medical Assistance Providers Healthcare Organisations Corporate Duty of Care NGOs and Charities Other Professional Organisations

Assistance Companies

Overflow and specialist capacity for case handlers working to tight clinical and commercial deadlines.

We work alongside assistance company coordinators as an operational extension of the team — taking the travel component of a case, returning options quickly and escalating clearly when a routing is not viable.

Fast turnaround on travel options for live cases
Escort, stretcher and mobility routings
Clear cost breakdowns for authorisation
Named handler for the life of the case

Travel Insurers

Repatriation travel arrangements that stand up to claim scrutiny and cost control.

Claims and medical teams need defensible arrangements, documented decisions and predictable communication. We provide the travel operations layer with a written trail for every case.

Documented options and rationale
Cost-aware routing recommendations
Evidence-friendly case records
Support for complex and disputed itineraries

Medical Assistance Providers

Travel logistics built tightly around clinical requirements and escort availability.

We coordinate the commercial travel side of clinically led cases: airline medical clearance, seating configuration, oxygen and equipment requests, and the ground legs at both ends.

Airline medical department liaison
Escort and equipment seating requirements
Hospital-to-aircraft ground sequencing
Realistic connection and handover windows

Healthcare Organisations

Discharge and transfer travel arranged around ward timings and receiving facilities.

For hospitals, clinics and care providers we arrange onward or homeward travel that fits discharge planning, mobility needs and family involvement.

Discharge-aligned travel planning
Accessible transport and accommodation
Family and carer travel
Coordination with receiving facilities

Corporate Duty of Care

A dependable route home for employees and travelling staff when something goes wrong.

Security, HR and mobility teams use us when an employee needs to travel home urgently, with or without assistance, and internal escalation paths must stay informed.

Single operational contact for incidents
Employee and accompanying colleague travel
Updates formatted for internal escalation
Support across multiple time zones

NGOs and Charities

Movements from difficult locations, with budget and documentation realities respected.

We support field organisations moving staff, volunteers and beneficiaries from locations where availability, documentation or infrastructure make travel difficult.

Difficult and remote departure points
Documentation-aware planning
Budget-conscious routing options
Group and staged movements

Other Professional Organisations

Any organisation with a duty to move someone safely, quickly and correctly.

Legal firms, sports and entertainment operations, education providers and government-adjacent bodies use us for time-sensitive and sensitive travel arrangements.

Discreet handling of sensitive cases
Short-notice and out-of-hours requests
Multi-traveller coordination
Clear written confirmations

Not sure whether your case fits?

If a case falls outside our scope we will say so promptly rather than holding it. That is usually faster for you than waiting for a proposal that will not come.

Speak to our team

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